Due to coronavirus we have had to make some changes to the way you can order your repeat prescriptions. The easiest way to order your repeat medication is online, via Patient Access or the NHS app, however we realise there are sometimes issues with this so we have made a temporary form you are able to complete by clicking the repeat prescriptions tab on the right hand side of the screen, this will then send the request to our prescription team to process. Our prescription phone line remains open between 10am -1pm. Patients will no longer be able to drop prescriptions down to the surgeries as the doors are now closed and only patients with pre-booked appointments are allowed in.


Repeat prescriptions may be requested without seeing a doctor.

Please allow us:

  • 2 working days for repeat medications
  • 3 working days for non-repeats
  • If using a pharmacy collection/nomination service please allow 3-5 working days.

The easiest way to order your repeat prescriptions is on line via Patient_Access_Logo.JPG and the NHS App (You can download this from the App Store and Google Play)

You can also place your completed repeat cards in the prescriptions box in both receptions. Please only tick or order items that you need, this will help to reduce over-ordering, stockpiling and wastage.

Or call our Prescription Ordering Line between 10am-1pm only - 01803 855897

Prescription Collection Services

Most Chemists now offer a prescription collection service. You request your prescription in the usual way from the Surgery and the chemist will collect it on your behalf. Your prescription will be dispensed by the chemist ready for your collection. This saves you time as you no longer need to collect your prescription from the surgery and wait at the chemist whilst your medication is being dispensed.

Please allow at least 3 working days from when you leave your request at the surgery before collecting your medication from the chemist. If you would like to take advantage of this service, please enquire at your local chemist and then notify us in writing stating which chemist will be collecting your prescription from the surgery in future.

PLEASE NOTE: A repeat prescription is an item that has been approved by the doctor and will appear on the right hand side of your prescription. You may wish to order an item/s which does not appear on this list, even though you may have had it before. These are not repeat items and do have to be looked at carefully by the doctor, so may take longer to process. You are not automatically entitled to any item that is not on your repeat list.

Prescription Charges

Prescriptions are charged per item for patients who are not exempt from payment.

The prescription charge is a contribution to the NHS and is NOT a payment to the practice. As a fixed-rate charge (£9.00 April 2019) it bears no relationship to the cost of the medicine.

Pre-payment certificates can be purchased at the reception for three months or one year. These work out cheaper than the 'one off' charge and are recommended. Click here for more information.

Prescriptions are free for patients who, at the time the prescription is dispensed:

  • are 60 or over
  • are under 16
  • are 16-18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
  • have a specified medical condition and have a valid medical exemption certificate (MedEx)
  • have a continuing physical disability that prevents you from going out without help from another person and have a valid MedEx
  • hold a valid war pension exemption certificate and the prescription is for your accepted disability
  • are an NHS inpatient

You are also entitled to free prescriptions if you or your partner (including civil partners) are named on, or are entitled to, an NHS tax credit exemption certificate or a valid HC2 certificate (full help with health costs), or you receive either:

  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance, or
  • Pension Credit Guarantee Credit
  • Universal Credit

Prescription prepayment certificates

If you need more than 13 prescribed medicines in a year, you will save money with this. A single prescription is £9.15, a 3 month prepayment is £29.65 and a 12 month prepayment is £105.90 (or 10 Direct Debit instalments of £10.59)

Click on this Prescription Prepayment Application link and follow the application process at the bottom of the page.