Many common aches and pains can be simply treated at home without the need to consult a doctor. Our nurses are available to advise you. All homes should carry a stock of over the counter medicines and dressings and these will not normally be prescribed by your doctor.

Self Treatment

  • Babies & Children

    HANDi PaediatriApp

    "We are pleased to let you know that we have launched a new mobile app that will give you up-to-date advice about common childhood illnesses and how to treat them. It’s called the HANDiPaediatric app and was originally developed by Taunton and Somerset NHS Foundation Trust. It’s now available to download for free onto any Apple or Android smartphone or tablet.

    The app has been designed as a way to reduce the number of children and young people who visit A&E, but need no treatment.

    It has been developed by paediatric consultants and will give you access to home care plans, as well as GP and hospital clinical guidelines, for the most common childhood health care concerns. The app contains information about when and how to ask for help, along with what to expect when your child is being assessed.

    The conditions covered are:

    • Diarrhoea and vomiting
    • ‘Chesty baby’ illnesses, such as bronchiolitis, asthma and croup
    • ‘Chesty child’ illnesses, such as wheezing and asthma
    • High temperature
    • Abdominal pain
    • Common newborn problems

    The app takes you through a series of questions about the symptoms your child is experiencing and then advises on the best course of action, whether that’s to treat at home, to make a GP appointment, or to head to A&E.

    Of course, you should seek further help where necessary. This app is really about ensuring children are cared for in the most appropriate environment for their condition."


  • Back Pain

    backpainThe anatomy of the spine is very complex and has to support the whole weight of your body. It is therefore not surprising that poor posture, bad lifting habits, obesity and so on, can put strain on your back muscles and cause pain.

    Common backache can be eased by taking pain killers and gentle exercise. The old fashioned remedy of taking to your bed and not moving can actually make the pain worse.

    To avoid back pain, you must reduce excess stresses and strains on your back and ensure that your back is strong and supple. If you have persistent, recurring bouts of back pain, the following advice may be useful:

    • Lose any excess weight
    • Practise the Alexander technique.
    • Wear flat shoes with cushioned soles, as these can reduce the stress on your back.
    • Avoid sudden movements or muscle strain.
    • Try and reduce any stress, anxiety and tension.

    If the pain persists for more than a few days, or spreads to the legs (sciatica) consult your Doctor.

  • Burns & Scalds

    burnblisterAn external burn is damage to the skin's tissues. Burns can be very painful, and can cause:

    • redness on the skin,
    • blisters (pockets of fluid that form on the skin), or
    • charred (black) skin.

    Burns can be caused by:

    • direct contact with something hot, such as fire,
    • radiated heat from an external source, such as the sun,
    • certain chemicals,
    • electricity, or
    • friction (when an object or surface rubs against something else).

    A scald is a burn that is caused by hot liquid or steam. Scalds are managed in the same way as burns.

    First aid for burns

    First aid advice for burns and scalds caused by heat, such as flames, is outlined below.

    • Stop the burning process as soon as possible. This may mean removing the person from the area, dousing flames with water or smothering flames with a blanket. Do not put yourself at risk of getting burnt as well.
    • Remove any clothing or jewellery near the burnt area of skin, but do not attempt to remove anything that is stuck to the burnt skin because this could cause more damage.
    • Cool the burn with cool or tepid (lukewarm) water for 10-30 minutes, ideally within 20 minutes of the injury occurring. Never use ice, iced water or any creams or greasy substances, such as butter.
    • Make sure that the person keeps warm, using a blanket or layers of clothing (avoiding the injured area). This is to prevent hypothermia occurring, when a person’s body temperature drops below 35°C (95°F). This is a risk if you are cooling a large burnt area, particularly in children and the elderly.
    • Cover the burn with cling film in a layer over the burn, rather than by wrapping it around a limb. A clean, clear plastic bag can be used for burns on your hand.
    • The pain from a burn can be treated with paracetamol or ibuprofen. Always check the manufacturer’s instructions when using over-the-counter (OTC) medication. Children under 16 years of age should not be given aspirin.

    Once you have taken these steps, you will need to decide whether further medical treatment is necessary. See NHS Choices for more details for advice about what to do next.

  • Chicken Pox

    chicken poxChickenpox is a mild but highly infectious condition caused by a virus called the varicella-zoster virus (varicella is the medical name for chickenpox). It causes an itchy rash that blisters and then crusts over. There is no cure for chickenpox, and the virus usually clears up by itself without any treatment. However, there are some steps you can take to ease the symptoms. Children usually do not need to consult a Doctor.

    Itching may be eased a little by calamine lotion and cool baths.

    The most infectious period is from 2 or 3 days before the rash appears until the last spots have scabbed over. Children may then return to school.

    Chicken pox in adults however, can be a more serious infection.

    More chicken pox treatments - NHS Choices

  • Colds & Flu

    coldfluMost adults will get at least one cold each year and children may get several. Colds usually start to improve after 5-7 days in adults but can last longer in children. Symptoms include fever, headache, runny nose, sore throat and cough. It is caused by a virus infection and antibiotics have no effect on the course of the illness. Simple painkillers, decongestants and rest will help ease the symptoms.

    Occasionally complications such as severe earache, tonsillitis or chest infection may develop. These may require treatment from your doctor.

    The term 'flu' is over-used. It should refer to the specific infection influenza. This occurs in epidemics every few years and is a particular risk for the elderly or patients with chronic heart or lung problems. These patients should request flu vaccinations in October each year.

    More about Flu - NHS Choices

  • Diarrhoea & Vomiting

    sittingtoiletThere are two common causes for this illness - food poisoning and viral infections which can be passed from person to person and are very infectious. Careful hand washing will reduce the risk of transmission. In the majority of cases the illness will settle by itself within 2-3 days.

    It is very important to replace lost fluid, initially with small frequent sips of clear fluid. An oral rehydration solution e.g. Dioralyte may be useful and can be brought from the chemist.

    Babies are at most risk from dehydration and you should seek advice from your Doctor if vomiting continues for more than 24 hours.

  • Gastroenteritis

    Gastroenteritis describes a group of diseases affecting the stomach or part of the intestine.

    Symptoms are often diarrhoea, sickness and stomachache. Because the lining of the stomach is likely to be inflamed, medicines are often immediately vomited up.

    Large quantities of water should be taken to counter the effects of dehydration.

    Consult your doctor if symptoms persist for more than a day or, in the case of babies or young children, six hours.


  • Head Lice

    headliceThis is a common condition and usually presents as an itchy scalp. Treatment shampoos and lotions can be bought from the chemist. Non chemical methods of control (wet combing) are also available. Your pharmacist or practice nurse can advise and teach you how to do this.

    Don't worry, headlice are not a reflection of your personal hygiene, they prefer a clean head!

  • Measles

    All children should be vaccinated against this. It is increasingly rare these days.



  • Minor Cuts & Grazes

    cleaning grazeCuts and grazes are some of the most common injuries.

    Minor cuts and grazes (where only the surface layer of skin is cut or scraped off) may bleed and feel slightly painful, but the affected area will normally scab over and heal quickly.

    However, if the cut is in an area that is constantly moving, such as your knee joint, it may take longer to heal.

    Depending on how deep the cut is and where it is on your body, a scar may remain once the cut has healed.

    Deeper cuts may damage important structures below the skin, such as nerves, blood vessels or tendons (see Complications). Grazes that remove the deeper layers of skin are rare.

    Most cuts and grazes can be easily treated at home. More severe cases may need medical attention, such as stitches to close the wound. 

    For most cuts and grazes, cleaning them thoroughly and covering them with a plaster or dressing is all that is needed.

    Stopping the bleeding

    If your cut or graze is bleeding heavily, or is on a particularly delicate area of your body, such as the palm of your hand, you should stop the bleeding before applying any kind of dressing.

    Apply pressure to the area using a bandage or a towel. If the cut is to your hand or arm, raise it above your head. If the injury is to a lower limb, lie down and raise the affected area above the level of your heart so the bleeding slows down and stops.


    To dress a cut or graze at home:

    • wash and dry your hands thoroughly
    • clean the wound under running tap water, but do not use antiseptic because it may damage the tissue and slow down healing
    • pat the area dry with a clean towel
    • apply a sterile, adhesive dressing, such as a plaster

    Keep the dressing clean by changing it as often as necessary and keep the wound dry by using waterproof dressings, which allow light wetting (showering).


    The wound should heal by itself in a few days. If the wound is painful, you can take painkillers, such as paracetamol or ibuprofen. However, you should not take ibuprofen if you have certain conditions, such as a stomach ulcer or asthma, and children under the age of 16 should not take aspirin. When taking medication, always check the packaging for recommendations regarding use and dose.

    If you are unsure how serious your injury is, or if it has not healed after a few days, see your GP. Always seek medical advice if:

    • your injury does not stop bleeding or is on a joint crease (go straight to an accident and emergency department if this is the case)
    • your injury is very large or very deep
    • your injury was caused by a bite
    • there is something in your cut or graze, such as grit

    Treating severe cuts & grazes - NHS ChoicesTreating severe cuts & grazes - NHS Choices

  • Mumps

    mumpsAll children should be vaccinated against this.

  • Nose Bleeds

    nosebleedNosebleeds are fairly common, particularly in children, and can usually be easily treated at home. The medical name for a nosebleed is epistaxis.

    How do nosebleeds occur?

    The inside of the nose is full of tiny blood vessels which can start bleeding if they are disturbed. This usually happens as the result of a minor injury that is caused by picking, or blowing, your nose.

    Nosebleeds can also occur if the mucous membrane (the moist lining) inside the nose dries out and becomes crusty. This can be the result of an infection, cold weather, or the drying effect of central heating. The mucous membrane becomes inflamed (red and swollen) or cracked (the skin splits open) making it more likely to bleed, particularly if picked, or disturbed by a minor bump.

    Sit in a chair (leaning forward with your mouth open) and pinch your nose just below the bone for approximately 10 minutes, by which time the bleeding should have stopped. Try to avoid blowing your nose as you may dislodge the clot and cause further bleeding.

  • Sprains

    sprainicepackSprains and strains are a very common type of injury that affect the muscles and ligaments. Ligaments are strong bands of tissue around joints that connect one bone to another. They help to keep the bones together and stable.

    Symptoms of sprains and strains include:

    • pain
    • swelling and inflammation
    • loss of movement in the affected body part

    The treatment for sprains is R.I.C.E - Rest, Ice (e.g. frozen peas), Compression (Crepe bandage) and Elevation.

    Pain killers (e.g. paracetamol) will help reduce the pain and swelling.

    Read more - NHS Choices

  • Stings & Insect Bites

    beehandInsect bites are puncture wounds that are caused by insects. In the UK, insects that bite include:

    • midges
    • mosquitoes
    • fleas
    • bedbugs
    • ticks

    When an insect bites, it releases a form of saliva that can cause symptoms such as:

    • inflammation (redness and swelling)
    • blisters
    • irritation

    The symptoms of insect bites vary according to the type of insects involved and the sensitivity of the person who is bitten.

    For example, a bite may result in a small, itchy lump that lasts for just a few hours, or it can lead to a more serious reaction, such as papular urticaria (where a number of itchy red lumps and blisters develop on the skin). See Insect bites - symptoms for more information.

    Antihistamine tablets and 1% hydrocortisone cream can be obtained from the chemist without prescription and will usually relieve most symptoms.

    Note: Bee stings should be scraped away rather than 'plucked' in order to avoid squeezing the contents of the venom sac into the wound.

  • Stomachache

    Most attacks are not serious and are usually caused by indigestion or wind.

    A hot-water bottle will often relieve the symptoms and in the case of indigestion, a teaspoon of bicarbonate of soda in half a glass of water will help.

    If the pain lasts for longer than eight hours or increases in intensity you should consult your doctor.



HOPE Programme 

hope logo

The Trust have now developed a programme to help local people struggling with long term health conditions – build confidence and learn how to manage their condition/s better. The new programme is called HOPE (Help Overcoming Problems Effectively), and is based on a course developed by the university of Coventry to help people cope better with long term medical conditions.



 My Health logo

My-Health Devon has been developed by Devon Referral Support Service, part of the wider Devon Sustainability and Transformation Partnership with the support of local clinicians.

The website is available here and will provide evidence-based information that:

* enables patients to make informed decisions about their care and treatment options
* promotes shared decision-making conversations between patient and clinician
* promotes self-management of their conditions
* promotes a healthy lifestyle
* informs people in Devon about local services and support groups

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