Home Visits

In a life-threatening emergency, call 999.

Important: Who is eligible for a home visit

Home visits are for patients who are housebound and unable to attend the surgery for medical reasons.

A patient is considered housebound if they cannot leave their home due to physical or psychological illness, and a home visit is the only safe and practical way for them to be assessed face to face.

Requesting a home visit – during practice opening hours

If you believe you require a home visit, please call the practice on 01803 855897 and select Option 3, ideally before 12:30pm.

Home visits are usually carried out later in the day following surgery appointments.

Requesting a home visit – outside practice opening hours

If you require a home visit when the surgery is closed (out of hours, weekends and Bank Holidays), please contact the NHS out-of-hours service by calling 111 or using 111 Online.

https://111.nhs.uk

How decisions are made

All home visit requests are clinically assessed on an individual basis.

If a home visit is not appropriate, we will offer the most suitable alternative.

When a home visit may not be appropriate

A home visit is not usually offered if: