Compass House Medical Centres

Compass House Medical Centres

King Street Brixham TQ5 9TF and 2 Langdon Lane Galmpton TQ5 0PG | Tel: 01803 855897 | compasshouse@nhs.net

Current time is 08:06 - Sorry, we are currently closed. Please call NHS 111. In the event of an emergency dial 999.

NHS

Prescriptions

Due to Coronavirus we have had to make some changes to the way you can order your repeat prescriptions.

The easiest way to order your repeat medication is via online services (i.e Patient Access, NHS App, etc)  however, we realise there are sometimes issues with this so we have made a temporary form you are able to complete online. Use the link in the box below for the online form.

Our prescription phone line – 01803 855897 (option 2) is open between 10AM & 1PM Monday to Friday except Bank Holidays.

Online Form: https://compasshousemedical.com/order-your-prescription-online/

Repeat prescriptions may be requested without seeing a doctor.

Please allow us:

  • 2 working days for repeat medications
  • 3 working days for non-repeats
  • If using a pharmacy collection/nomination service please allow 3 to 5 working days.

Please note if your medication is not due, it may not be processed. Repeat Medication can be ordered no earlier than 10 days before it is due.

If you are ordering your medication earlier than 10 days before it is due, please provide the reason with your request.

If you have any queries regarding your medication request, please call our prescription line on 01803 855 897 – option 2 (open between 10AM & 1PM Monday to Friday except Bank Holidays)

What is a repeat prescription?

A repeat prescription is for when you and your doctor agree that you need some medicines on a regular basis. It is normally given when your condition is stable and the doctor expects that your medication will remain the same for a number of months until your next medication review.

For more information on how to order your Repeat Prescriptions Online please visit: https://www.nhs.uk/nhs-services/online-services/how-to-order-repeat-prescriptions-online/

Prescription Charges

Prescriptions are charged per item for patients who are not exempt from payment.

The prescription charge is a contribution to the NHS and is NOT a payment to the practice. As a fixed-rate charge (£9.35 – April 2021) it bears no relationship to the cost of the medicine.

Prescriptions are free for patients who, at the time the prescription is dispensed:

  • are 60 or over
  • are under 16
  • are 16-18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
  • have a specified medical condition and have a valid medical exemption certificate (MedEx)
  • have a continuing physical disability that prevents you from going out without help from another person and have a valid MedEx
  • hold a valid war pension exemption certificate and the prescription is for your accepted disability
  • are an NHS inpatient

You are also entitled to free prescriptions if you or your partner (including civil partners) are named on, or are entitled to, an NHS tax credit exemption certificate or a valid HC2 certificate (full help with health costs), or you receive either:

  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance, or
  • Pension Credit Guarantee Credit
  • Universal Credit
Prescription prepayment certificates

If you need more than 13 prescribed medicines in a year, you will save money with this. A single prescription is £9.35, a 3 month prepayment is £30.25 and a 12 month prepayment is £108.10 (or 10 Direct Debit instalments of £10.81)

To apply for a prepayment certificate follow this link: https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/prescription-prepayment-certificates

Refunds for prescription charges

If you have applied for a PPC and pay prescription charges while waiting for it to arrive, you can get a refund as long as:

  • you get an NHS refund form (FP57) when you pay, as you can’t get one later
  • the PPC covers the date you paid for your prescription

PPCs can be backdated by up to one month. You must claim your refund within 3 months of paying.

The refund form (FP57) tells you what to do.

Check if your certificate is still valid

You can check if your prescription prepayment certificate is still valid or will expire soon: https://services.nhsbsa.nhs.uk/check-my-nhs-exemption/start

Brixham

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 20:00
    *6PM - 8PM Extended Hours
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Galmpton

  • Monday
    08:30 until 17:00
  • Tuesday
    08:30 until 17:00
  • Wednesday
    08:30 until 17:00
  • Thursday
    08:30 until 17:00
  • Friday
    07:00 until 17:00
    * 7AM-8AM Extended Hours
  • Saturday
    CLOSED
  • Sunday
    CLOSED