Prescriptions

The easiest way to order your repeat medication is via online services i.e NHS App, Patient Access or Completing a Prescription Form using Contact us Online via Rapid Health

You can also use our online form by following this link: https://compasshousemedical.com/order-your-prescription-online or just click on the below image.   

Repeat prescriptions may be requested without seeing a doctor.

Please allow us:

• 2 working days for repeat medications
• 3 working days for non-repeats
• If using a pharmacy collection/nomination service please allow 3 to 5 working days.

We aim to process your request within two working days; however, during busy periods – especially following Bank Holidays – it may take longer.

Please note if your medication is not due, it may not be processed. Repeat Medication can be ordered no earlier than 10 days before it is due.

You can track when your prescription has been completed by us via the NHS app. Once prescriptions have left here we have no control over pharmacy dispensing time frames, so for queries in relation to this please contact your nominated pharmacy.

If you are ordering your medication earlier than 7 days before it is due, please provide the reason with your request.

What is a repeat prescription?

A repeat prescription is for when you and your doctor agree that you need some medicines on a regular basis. It is normally given when your condition is stable and the doctor expects that your medication will remain the same for a number of months until your next medication review.

For more information on how to order your Repeat Prescriptions Online please visit: https://www.nhs.uk/nhs-services/online-services/how-to-order-repeat-prescriptions-online/

Prescription Charges

Prescriptions are charged per item for patients who are not exempt from payment.

The prescription charge is a contribution to the NHS and is NOT a payment to the practice. As a fixed-rate charge (£9.90 per item, as from 1st May 2024) it bears no relationship to the cost of the medicine.

Prescriptions are free for patients who, at the time the prescription is dispensed:

• are 60 or over
• are under 16
• are 16-18 and in full-time education
• are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
• have a specified medical condition and have a valid medical exemption certificate (MedEx)
• have a continuing physical disability that prevents you from going out without help from another person and have a valid MedEx
• hold a valid war pension exemption certificate and the prescription is for your accepted disability
• are an NHS inpatient

You are also entitled to free prescriptions if you or your partner (including civil partners) are named on, or are entitled to, an NHS tax credit exemption certificate or a valid HC2 certificate (full help with health costs), or you receive either:

• Income Support
• Income-based Jobseeker’s Allowance
• Income-related Employment and Support Allowance, or
• Pension Credit Guarantee Credit
• Universal Credit

Prescription prepayment certificates

If you need more than 13 prescribed medicines in a year, you will save money with this. A single prescription is £9.90, a 3 month prepayment is £32.05 and a 12 month prepayment is £114.50 

To apply for a prepayment certificate follow this link: https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/prescription-prepayment-certificates

Refunds for prescription charges

If you have applied for a PPC and pay prescription charges while waiting for it to arrive, you can get a refund as long as:

• you get an NHS refund form (FP57) when you pay, as you can’t get one later
• the PPC covers the date you paid for your prescription

PPCs can be backdated by up to one month. You must claim your refund within 3 months of paying.

The refund form (FP57) tells you what to do.

NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.

Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).

The HRT PPC covers an unlimited number of certain HRT medicines for 12 months, regardless of why they are prescribed.

For more information please follow link: https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/nhs-hormone-replacement-therapy-prescription-prepayment-certificate-hrt-ppc

Check if your certificate is still valid

You can check if your prescription prepayment certificate is still valid or will expire soon: https://services.nhsbsa.nhs.uk/check-my-nhs-exemption/start