Last opportunity for winter Covid-19 vaccine ‘walk-ins’ Monday, 11th December Christmas Raffle – Raising funds for Torbay and South Devon’s Breast Care Unit Pharmacy closure news – Day Lewis Pharmacy in Compass House Medical Centres, King Street, Brixham October Patient Newsletter Galmpton Opening Times 6,500 vulnerable patients get their autumn vaccine New contraception clinic at Brixham Hospital Charity Event – Jamie and JJ Raising funds for Torbay Hospital Breast Care Unit Autism and Us autumn 2023 dates Talkworks Wellbeing Course – starting Saturday 2nd September 2023 New Appointment System from 19th July Patient Newsletter May 2023 Patient Update – March 2023 Patient Newsletter March 2023 Final call for Covid booster vaccines Compass House – Additional branch site at Brixham Hospital Patient Updates October 2022 Patient Newsletter – August 2022 Children under 18 and the NHS COVID Pass Opting out of sharing your data Frequently Asked Questions – (COVID-19) boosters Waiting for treatment – Torbay and South Devon NHS Foundation Trust Covid-19 Vaccine Queries
To request clinical support including ordering medication, or if you have an admin query, please use our online platform called Klinik.
Just click on START HERE on the image bellow or follow this link: https://access.klinik.co.uk/contact/compass-house-medical-centres
You can access this between 8AM and 4PM Monday to Friday except Bank Holidays. For more information on Klinik please follow this link: https://compasshousemedical.com/klinik/
If you are unable to use this option, please call 01803 855 897 and select Option 1. One of our Care Coordinators will complete the form with you. Please note that they will need to ask you several questions to enable them to submit the request on your behalf.
Alternatively, you can come into our Reception at Brixham King Street or Galmpton Langdon Lane and use the tablet connected to internet we have provided for patients. If you need help with this, please ask at the front desk.
If you become unwell after 4PM, you can call the Practice and the teams here will discuss your case with a clinician. The clinician will then decide if a review is required that day.
All Nurse and phlebotomy appointments are bookable up to 28 days in advance. Please call our care coordinators on 01803 855897 to book.
If you are unable to attend for an appointment please let us know as soon as possible so that we can offer it to someone else.
Appointments can be cancelled by calling the main telephone number on 01803 855897 then Option 3, or online through Patient Access / NHS App.
We fully understand that patients will sometimes accidentally miss an appointment, but if you know that you cannot keep a booked appointment please let us know as soon as possible. This means that we can offer the appointment slot to someone else. We have hours of wasted clinical time each month through patients that “did not attend” (DNA’s). Cancelling an appointment means we can then offer that appointment to someone else and help shorten wait times to see clinicians.
Whilst we understand and sympathise when patients arrive late for appointments, each patient that arrives late has a knock on effect. It can cause considerable difficulties for patients booked later in the day that may have to wait longer than expected to see the Clinician and also for staff who may have other commitments.
In order to keep some consistency in our management of late arrivals, any patient running more than 10 minutes late will be referred to the clinician to see if they can still be seen but they may be asked to re-book the appointment at another time. This is so that we can be fair to all our patients that day and limit the effects of lateness.
Please note that being up to 10 minutes late for an appointment still has a knock on effect for the clinician and the remainder of patients throughout the day so please help them by arriving in plenty of time for your appointment whenever possible.