Coronavirus (COVID-19) Information

Frequently Asked Questions

What do I do if I need medical advice while on holiday?

For Medical help while abroad (outside UK) please visits: https://www.gov.uk/guidance/in-hospital-abroad

Letter for insurers to cancel travel arrangements

Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England, not letters from GPs.

It is not a good use of GPs’ time to be writing letters for patients who are not ill but have plans to travel – and GPs will always base their decisions on official advice. Patients will undoubtedly have good and sensible reasons for not wanting to travel to certain places because of the virus, but this is not the same as being unable to travel due to existing illness, and it should not become the GP’s responsibility to give patients advice about where not to travel.

Queries related to Covid-19 Vaccines

If patients have any concerns or queries relating to the Covid-19 vaccine the Devon CCG have set up an e-mail and telephone line dedicated to vaccine queries. This can be accessed by emailing d-ccg.devonvaccinationsupport@nhs.net or by calling 01752 398 836 and leaving a voicemail – the telephone number to be monitored 8.30am-4pm Monday to Friday.

Practice Communications

• Newsletters – https://compasshousemedical.com/newsletters/

Other useful information, links & phone numbers

• Brixham Does Care – 01803 857 727
• Support for managing your bone, joint or muscle pain at home – Physiotherapy self-care videos – https://videos.torbayandsouthdevon.nhs.uk/physiotherapy