Practice Staff

Doctors

Nursing Team

Advanced Clinical Practitioners

What is an Advanced Clinical Practitioner?

Senior Mental Health Workers

We have two Senior Mental Health workers, Georgina and Tara, who work at Compass House one day each a week. Both Tara and Georgina have lots of experience working in Mental Health, having worked in secondary care for many years prior to taking on their new roles in general practice.

They are able to provide patients with short term mental health interventions, signpost to appropriate services and also provide a level of emotional support to patients who may be struggling with their mental health. As they are limited resource, patients are unable to book directly into see them, instead those suitable will be health navigated to their services through our Patient Care Advisors team.

Dieticians

Jade will be working with our clinicians to provide support to patients who are frail due to nutritional issues. While Jade will not currently see patients directly having her support and guidance to improve patient outcomes will be a great assistance to our clinical team.

Physiotherapists

Sally & Steph, our Physiotherapists, will be working at the Practice a couple of days a week and will be able to provide Physio support to patients who meet certain criteria, as well as being able to carry out certain types of joint injections & musculoskeletal support.

Clinical Pharmacists

Social Prescribers

What is Social Prescribing?

Social prescribing involves helping patients to improve their health, wellbeing and social welfare by connecting them to community services which might be run by the council or a local charity. For example, signposting people who have been diagnosed with dementia to local dementia support groups.

Social prescribing activities are community focused and may include arts and crafts, skills workshops, volunteering opportunities, social inclusion activities including friendship building and getting connected within the community, physical exercise and nutrition, support with employment, housing, money management and debt advice.

Our Social Prescribing Link Workers will focus on working towards personal aims through signposting to external specialist support networks.

Carer Support Workers

Sarah works at the Practice on a Tuesday & Wednesday and will be able to offer support & health assessments to our unpaid carers. Referrals to the Carer Support Worker are able to be done via our Patient Care Advisors.

Practice Management

Admin Team

Our admin team carry out a wide range of essential roles supporting the clinicians such as arranging referrals for patients to hospital, following up on queries, typing letters, summarising patient record, dealing with all Insurance and Solicitor requests for medical examinations, reports and private forms. The team also support the practice management by producing patient communications such as leaflets and information, maintaining the website and managing the IT systems.

Patient Care Advisors

Our Patient Care Advisors welcome patients to the surgery, arrange appointments, answer patient queries and carry out administration tasks. They use Health Navigation, which involves asking patients a few questions to understand the nature of their query using clinically designed protocols. This enables them to offer the most appropriate professional for the patient, which may not necessarily be a GP. It is not a clinical consultation and it does not make a diagnosis or plan treatment, it merely connects the patient with the most appropriate person or service.

Please give the Patient Care Advisors as much information as you can in order to help them help you. They will need to ask for further details or check information in your medical records when you telephone the surgery. They are bound by the same rules of confidentiality as the Doctors and Nurses and everything that you tell them is treated in confidence.

Other Staff