Home Visits

If your condition is urgent or life-threatening, please call 999 immediately.

Who is eligible for a home visit?

Home visits are for patients who are housebound and unable to attend the surgery for medical reasons.
A patient is considered housebound if they cannot leave their home due to physical or psychological illness, and a home visit is the only safe and practical way for them to be assessed face to face.

When a home visit may not be appropriate

A home visit is not usually offered if:

• You can leave your home with help from family, friends, or carers
• You are able to attend other places outside the home
• Your difficulty attending the surgery is temporary
• The request is for social or convenience reasons, including lack of transport

Where possible, attending the surgery allows quicker access to appropriate care.

How decisions are made

All home visit requests are clinically assessed on an individual basis.
If a home visit is not appropriate, we will offer the most suitable alternative.

Requesting a home visit

Please contact the practice before 12:30 if you think you need a home visit.
Home visits are usually carried out later in the day, after surgery appointments.