Coronavirus (COVID-19) Information

For the latest guidance and support on Coronavirus (COVID-19) please visit: https://www.gov.uk/coronavirus

Privacy notice on Covid-19 for Patients/Service Users – http://bit.ly/COVID_Privacy_Notice

Join a COVID-19 clinical trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19.

You could be eligible to join if:

You have had these symptoms for fewer than 15 days:
- a continuous new or worsening cough
- a high temperature
You are aged 50 to 64 with a pre-existing illness
You are aged 65 and above

Find out more visit – www.principletrial.org

PRINICPLE Patient Recruitment Poster_v1.0 22.04.20- http://bit.ly/Poster_Principle

Frequently Asked Questions

What are the symptoms of Coronavirus?

A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
A new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
A loss of or change in smell or taste
shortness of breath
feeling tired or exhausted
an aching body
a headache
a sore throat
a blocked or runny nose
loss of appetite
diarrhoea
feeling sick or being sick

The symptoms are very similar to symptoms of other illnesses, such as colds and flu.

Check if you have coronavirus symptoms following the link – https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/main-symptoms/

What do I do if I have symptoms?

Do not got to a GP Surgery, Pharmacy or Hospital. In the first instance use the NHS111 Coronavirus advice service online – https://111.nhs.uk/covid-19. Only telephone 111 if you cannot get help online.

In the event that your symptoms are deteriorating quickly with severe shortness of breath or any other symptoms which normally require a 999 call you must continue to use the emergency service – it is essential you mention to the 999 team that you think you might also have corona virus.

What do I do if I need medical advice while on holiday?

If you fall ill with COVID-19 whilst visiting or on holiday please call your regular (home) GP or 111.

This also applies for any illness or GP requirements whilst visiting or on holiday

Day Lewis (Quay) Pharmacy in Compass House Surgery

Current opening hours 9AM – 6PM Monday to Friday (1PM-2PM closed for lunch)

Letter for insurers to cancel travel arrangements

Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England, not letters from GPs.

It is not a good use of GPs’ time to be writing letters for patients who are not ill but have plans to travel – and GPs will always base their decisions on official advice. Patients will undoubtedly have good and sensible reasons for not wanting to travel to certain places because of the virus, but this is not the same as being unable to travel due to existing illness, and it should not become the GP’s responsibility to give patients advice about where not to travel.

Queries related to Covid-19 Vaccines

If patients have any concerns or queries relating to the Covid-19 vaccine the Devon CCG have set up an e-mail and telephone line dedicated to vaccine queries. This can be accessed by emailing d-ccg.devonvaccinationsupport@nhs.net or by calling 01752 398 836 and leaving a voicemail – the telephone number to be monitored 8.30am-4pm Monday to Friday.

Practice Communications