Cancel an Appointment

If you are unable to attend for an appointment please let us know as soon as possible so that we can offer it to someone else.

Appointments can be cancelled by calling the main telephone number on 01803 855897 then Option 3, or online through Patient Access / NHS App.

We fully understand that patients will sometimes accidentally miss an appointment, but if you know that you cannot keep a booked appointment please let us know as soon as possible. This means that we can offer the appointment slot to someone else. We have hours of wasted clinical time each month through patients that “did not attend” (DNA’s). Cancelling an appointment means we can then offer that appointment to someone else and help shorten wait times to see clinicians.