Physiotherapy appointment service – provided by Torbay and South Devon NHS Foundation Trust

Physiotherapy helps you to regain strength and function after a mild sprain or strain to a joint, but not everyone needs to see a physiotherapist. This video will explain what you can do to care for your injury and when you need to seek further advice.

Appointments

The MSK physiotherapy service provided by Torbay and South Devon NHS Foundation Trust will be delivering a new style service from mid April 2023. This is to reduce waits for patients who are registered with a local GP practice. Increasing waits are due to high patient demand and workforce limitations nationally. The changes will begin in Torquay from mid April and will follow the digital first model already used in many health care settings . Limited face to face appointments will still be available but the waits for these appointments will be longer than for the video first appointment. Patients will still be able to refer themselves – without the need to see another healthcare professional first – by using the booking line 0300 456 9987 (8.30 am – 1 noon, Monday to Friday) or the online appointment request service  – https://www.torbayandsouthdevon.nhs.uk/services/physiotherapy/physiotherapy-appointment-service/

Other sites will start to use this style of service during summer 2023.

The Torbay and South Devon Physiotherapy Service is for patients registered at a GP practice in Brixham, Paignton, Torquay, Ashburton, Bovey Tracey, Chillington, Dartmouth, Dawlish, Ipplepen, Kingskerswell, Newton Abbot, Teignmouth, Totnes or surrounding areas. We offer musculoskeletal (MSK) appointments in local hospitals across the area.

You can refer yourself for an musculoskeletal (MSK) physiotherapy appointment and do not need to see your GP first. Currently 50% of our patients do not see their GP before contacting us. To book an appointment, please contact us using the details below. Appointment times vary for all clinics and a suitable date, time and location will be arranged with you.

Patients can use the Torbay Hospital Physiotherapy Service online appointment request service, or call the the team between 8.30am and 12 noon, Monday to Friday on 0300 456 9987 (local rate). However, please note: At peak times you may be unable to get through to the booking service by telephone on the first attempt. Please continue to try and a booking clerk will become available. Also see: Things to try before your Physiotherapy appointment – https://www.torbayandsouthdevon.nhs.uk/services/physiotherapy/support-videos/.

If you have any of the following, neurological problems, such as: Parkinson’s Disease, Stroke or Multiple Sclerosis, or children’s developmental problems such as Cerebral Palsy, you will need a specialist team referral, following discussion with your GP.

https://www.torbayandsouthdevon.nhs.uk/services/physiotherapy/physiotherapy-appointment-service/